Claims Management

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If you need to report a claim after hours, click here for help.

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"Cotgreave literally made our day and we just want you to know that we really appreciate taking such good care of us “little guys”. What you do just makes the current stressful market that much more bearable for our business."

Sharyn Guzzi
Long Island Horse Properties, Inc

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Call (631) 981-5400

Claims Management

At Cotgreave, the mission of our Claims Department is to guide our clients through the claims process with professional, resourceful management toward timely settlement of losses. We:

  • Review coverages available to the policy holder
  • Promptly report the claim to the insurance carrier
  • Serve as your liaison with insurance company as necessary
  • Assist in completing any necessary forms such as:
    • State Department of Motor Vehicle Report of Accident
    • Driver Statements
    • Inventories
    • First Report of Injury or Wage Statement
  • Follow up on the claim until its completion
  • Ensure that fair claims practices are used throughout the process

As part of our goal to provide the highest level of claims service possible to our customers, the Cotgreave Insurance claims division also provides the following for you:

  1. Agency Draft Authority: Our claims office is authorized to settle certain size claims without having to notify the insurance company until after the check has already been sent, right from our office, to the policy holder. This results in faster turn-around time, getting the settlement check in the client's hands before their bills have to be paid.
  2. On-line access to NY Workers Comp First Report of Injury can be found here.

If at any time you have a question or we can be of assistance in any way, please call us. Our claim service representatives have access to every claim and are always ready to assist our customers. If you would like to speak with a particular representative, we have voice mail and return calls promptly. We also offer a "Claims Survey" for you to fill out if you would like to provide comments on our claims service.

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